Frequently Asked Questions
Everything you need to know about TallyStick — from offline ledger management and WhatsApp receipts to peer-to-peer sync and automated backups.
Getting Started & Offline Basics
Is TallyStick really 100% free to use?
Yes, TallyStick is 100% free forever. There are no subscriptions, in-app purchases, locked premium tiers, or hidden fees. Every single feature — including multi-business profiles, WhatsApp reminders, and PDF passbook generation — is free for every merchant.
Does TallyStick require an internet connection?
No, TallyStick is built from the ground up as an offline-first digital ledger. All your customer accounts, transactions, note shortcuts, and reports are saved directly onto your device's local database. You can record hundreds of transactions without mobile data or Wi-Fi.
Which Android devices and versions are supported?
TallyStick runs smoothly on any Android phone or tablet running Android 7.0 (Nougat) or higher. It is lightweight (under 9 MB), consumes minimal battery, and requires zero Google Play Services or cloud frameworks.
Do I need an account or phone number login to use TallyStick?
No! There is no registration, no OTP login, and no email sign-up required. As soon as you install the APK, you can open the app, name your shop, and begin recording your customer credit immediately.
Customer Khata, Transactions & Receipts
How do I record customer credit (Due) and payments (Paid)?
Simply select or search for a customer, tap either "Give Credit (Due)" or "Receive Payment (Paid)", enter the amount, select an optional quick-tap note (such as Cash, GPay, Cable Bill, or Grocery), and tap Save. The customer's net balance updates in real time.
How do WhatsApp and SMS payment reminders work?
When you record an entry or tap the WhatsApp button on a customer's profile, TallyStick crafts a formatted message with customer name, amount, date, and updated total balance. It opens WhatsApp directly with the pre-filled text ready to send in one tap — no internet is required from the app side.
Can I customize the message templates sent to customers?
Yes. TallyStick provides multiple pre-built message templates (such as Friendly, Formal, and SMS-short), and allows you to create custom templates using dynamic placeholders like {name}, {amount}, {type}, and {balance}.
Can I manage multiple shops or businesses in one app?
Yes! TallyStick includes Multi-Business Support. You can create separate ledgers for multiple stores, side businesses, or branches (e.g., Electronics Shop, Kirana Store), each having its own isolated customer base, transaction ledger, and PDF reports. Switch between them with one tap.
How do I generate and export customer PDF passbooks?
From any customer's profile, tap the "PDF Passbook" action. TallyStick generates a professional, printer-friendly PDF statement with your shop header, customer details, running balances, and complete ledger history. You can share it directly to WhatsApp, email, or save it to device storage.
Security, Backups, Sync & Migration
Where is my business data stored? Is it safe?
Your data stays 100% private on your own device. TallyStick has no external servers, no cloud telemetry, and no advertising trackers. Your customer contacts, credit amounts, and financial records never leave your phone.
How does offline peer-to-peer sync work between two phones?
TallyStick uses local Wi-Fi and Bluetooth direct connections to sync ledgers between nearby devices (for example, between a shop owner's phone and a cashier's counter device). It safely merges new transactions without uploading anything to the internet.
How do automated backups work, and how can I restore?
TallyStick automatically creates daily midnight backups to your phone's local storage folder (retaining the last 7 daily snapshots). You can also export a timestamped backup file anytime and transfer it via WhatsApp, USB, or Google Drive to restore on a new device with one click.
Can I import my customer data from OkCredit or Excel?
Yes! TallyStick includes a One-Click OkCredit / Excel Import feature. If you have customer spreadsheets (.xlsx), TallyStick can automatically map customer names, phone numbers, and balances directly into your ledger in seconds.
Still have questions or need assistance?
TallyStick is built with care for Indian merchants. Feel free to reach out directly to the developer or download the app to test it on your device.